Buyer's Guide

How to Choose a VPN Provider

Complete buyer's guide with comparison criteria, red flags to avoid, and what features actually matter.

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Key Takeaway

Prioritize verified no-logs policies, strong encryption (AES-256/ChaCha20), kill switch, and DNS leak protection. Jurisdiction matters less than logging policy. Avoid lifetime deals and most free VPNs.

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Quick Checklist
  • ✓ Verified no-logs policy (audited)
  • ✓ Strong encryption (AES-256/ChaCha20)
  • ✓ Kill switch included
  • ✓ DNS leak protection
  • ✓ Privacy-friendly jurisdiction
  • ✓ Transparent ownership
  • ✓ Good server network
  • ✓ Reasonable pricing (no lifetime deals)

1. Logging Policy

The most critical factor when choosing a VPN. A VPN that logs your activity defeats the entire purpose of using one.

Types of Logs

Log Type What It Contains Privacy Risk
Usage/Traffic Logs Websites visited, files downloaded, content accessed Critical
Connection Logs Timestamps, IP addresses, session duration, bandwidth High
Aggregated Stats Total users, server load (anonymized) Low
Account Data Email, payment info (necessary for service) Acceptable

How to Verify No-Logs Claims

Independent Audits

Look for VPNs audited by reputable firms like Cure53, PwC, Deloitte, or KPMG. These audits verify the provider's infrastructure and logging practices.

Court Cases

Some VPNs have proven their no-logs policy when subpoenaed-they had nothing to hand over. This is the strongest evidence.

RAM-Only Servers

Servers running entirely in RAM can't store persistent data. When rebooted, all data is wiped-making logging technically impossible.

Open Source

Open-source apps allow independent verification of client-side behavior. Server-side still requires trust, but it's a good sign.

Warning: "No-logs" is a marketing term anyone can use. Without independent verification (audits, court cases), treat all claims with skepticism.

2. Encryption & Protocols

Strong encryption ensures your data can't be intercepted and read. Look for these standards:

What to Look For

  • AES-256-GCM or ChaCha20 encryption
  • WireGuard protocol support
  • OpenVPN as fallback option
  • Perfect Forward Secrecy (new keys per session)
  • RSA-4096 or ECDH key exchange

Red Flags

  • PPTP protocol offered (broken encryption)
  • Only L2TP/IPsec available
  • Vague encryption claims ("military-grade")
  • No protocol options
  • Proprietary, closed-source protocols only

For detailed protocol comparisons, see our VPN Protocols Guide.

3. Essential Security Features

Kill Switch

Essential

Blocks all internet traffic if VPN disconnects unexpectedly, preventing your real IP from being exposed. Should be enabled by default or easily accessible.

DNS Leak Protection

Essential

Ensures DNS queries go through the VPN tunnel, not your ISP. Without this, websites you visit can be exposed even with VPN connected.

IPv6 Leak Protection

Important

Either blocks IPv6 traffic or routes it through the VPN. Many VPNs only handle IPv4, potentially exposing your IPv6 address.

Split Tunneling

Useful

Route some apps through VPN while others use regular connection. Useful for banking apps or local network access while VPN is active.

Multi-Hop / Double VPN

Advanced

Routes traffic through two VPN servers for extra privacy. Slower but adds another layer of protection for high-risk users.

Obfuscation

Situational

Disguises VPN traffic to look like regular HTTPS. Essential for bypassing censorship in countries that block VPNs (China, Iran, etc.).

4. Jurisdiction & Ownership

Where a VPN company is legally based affects what data they can be compelled to hand over and to whom.

Intelligence Alliances

5-Eyes

USA, UK, Canada, Australia, New Zealand

9-Eyes

+ Denmark, France, Netherlands, Norway

14-Eyes

+ Germany, Belgium, Italy, Sweden, Spain

These countries share intelligence and may compel companies to assist with surveillance. VPNs based outside these alliances face fewer legal pressures.

Privacy-Friendly Jurisdictions

  • Panama: No mandatory data retention, outside intelligence alliances
  • Switzerland: Strong privacy laws, neutral stance
  • British Virgin Islands: No data retention laws
  • Romania: Struck down EU data retention directive
  • Iceland: Strong privacy protections

Ownership Transparency

Know who owns your VPN. Some concerns:

  • Multiple VPN brands owned by same parent company (Kape Technologies owns ExpressVPN, CyberGhost, PIA, Zenmate)
  • Chinese ownership (potential government access)
  • Hidden ownership structures
  • History of security incidents or data breaches
Note: Jurisdiction matters less if the VPN truly keeps no logs. A no-logs provider in the US can't hand over data they don't have. But jurisdiction provides an extra layer of protection.

5. Server Network

Why Server Count Matters

  • More locations: Better geo-unblocking options
  • More servers: Less congestion, better speeds
  • Nearby servers: Lower latency for you
  • Specialty servers: Optimized for streaming, P2P, etc.

What to Look For

  • Servers in countries you need access to
  • Multiple servers per location (redundancy)
  • Physical servers vs virtual locations (physical preferred)
  • RAM-only servers (better privacy)
  • 10Gbps+ server connections
Server Count Typical Coverage Best For
100-500 20-40 countries Basic privacy needs
500-2,000 40-60 countries Most users, good streaming
2,000-5,000 60-80 countries Power users, extensive geo-unblocking
5,000+ 80+ countries Maximum flexibility and speed

6. Speed & Performance

VPNs add overhead that reduces speed. How much depends on protocol, server distance, and provider infrastructure.

What Affects VPN Speed

Server Distance

Closer servers = lower latency and faster speeds. Connect to nearest server when possible.

Protocol

WireGuard is fastest, followed by IKEv2, then OpenVPN UDP, then OpenVPN TCP.

Server Load

Overcrowded servers are slow. Good VPNs show server load and auto-select optimal servers.

Infrastructure

Provider's server hardware and bandwidth. Premium VPNs invest in 10Gbps+ connections.

Expected Speed Loss by Protocol

5-10%
WireGuard
10-15%
IKEv2
15-25%
OpenVPN UDP
20-30%
OpenVPN TCP

7. Apps & Usability

Platform Support

Ensure the VPN supports all your devices:

  • Desktop: Windows, macOS, Linux
  • Mobile: iOS, Android
  • Browser: Chrome, Firefox extensions
  • Router: For whole-network protection
  • Streaming: Fire TV, Android TV, Apple TV
  • Gaming: PlayStation, Xbox (usually via router)

Simultaneous Connections

How many devices can connect at once:

Connections Good For
1-3 Single user, limited devices
5-6 Individual with multiple devices
8-10 Couples, small families
Unlimited Large families, sharing with friends

App Quality Checklist

  • Clean, intuitive interface
  • One-click connect to best server
  • Easy server selection by country/city
  • Protocol selection in settings
  • Kill switch toggle easily accessible
  • Auto-connect on startup option
  • Favorites/recent servers list

8. Pricing & Value

Typical VPN Pricing

Plan Type Typical Cost Notes
Monthly $10-15/month Most expensive, most flexible
Annual $4-8/month Best balance of savings and commitment
2-3 Year $2-4/month Biggest savings, longest commitment
Lifetime $30-100 one-time ⚠️ Usually unsustainable-avoid
Avoid Lifetime Deals

VPN services require ongoing server costs, bandwidth, and development. "Lifetime" deals are usually unsustainable-the company either goes bankrupt, degrades service quality, or starts monetizing your data. Pay for ongoing service from a sustainable business.

Money-Back Guarantees

Most reputable VPNs offer 30-day money-back guarantees. Use this to test:

  • Speed on your connection
  • Compatibility with streaming services you use
  • App quality on your devices
  • Customer support responsiveness

Payment Privacy

For maximum privacy, look for VPNs accepting:

  • Cryptocurrency: Bitcoin, Monero, etc.
  • Cash: Some accept mailed cash payments
  • Gift cards: Prepaid cards for anonymity

9. Red Flags to Avoid

Serious Red Flags

  • No clear privacy policy
  • Hidden ownership or shell companies
  • Only PPTP protocol available
  • Free with no clear business model
  • History of data breaches or logging scandals
  • Requires excessive permissions on mobile
  • No kill switch option

Warning Signs

  • Lifetime subscriptions
  • Unrealistic claims ("100% anonymous")
  • No independent audits
  • Fake reviews or astroturfing
  • Aggressive affiliate marketing
  • Based in China or similar jurisdictions
  • No transparency reports

10. Feature Comparison Chart

Use this checklist when comparing VPN providers:

Feature Importance What to Look For
No-Logs Policy Critical Independently audited, proven in court
Encryption Critical AES-256 or ChaCha20
Protocols Critical WireGuard + OpenVPN
Kill Switch Critical Available on all platforms
DNS Leak Protection Critical Enabled by default
Jurisdiction Important Outside 14-Eyes preferred
Server Network Important 1,000+ servers, 50+ countries
Speed Important Minimal impact with WireGuard
Simultaneous Connections Useful 5+ devices
Streaming Support Useful Works with Netflix, etc.
Split Tunneling Nice to Have Available on desktop and mobile
Multi-Hop Nice to Have Double VPN option

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Frequently Asked Questions

The most important factors are: (1) verified no-logs policy with independent audits, (2) strong encryption (AES-256 or ChaCha20), (3) kill switch and DNS leak protection, (4) modern protocols like WireGuard, (5) privacy-friendly jurisdiction, and (6) transparent ownership. Secondary factors include server network size, speed, and streaming compatibility.

Most free VPNs are not safe. Studies show many log and sell user data, inject ads, use weak encryption, or contain malware. Running VPN servers costs money-if you're not paying, you're likely the product. Only a few reputable providers (Proton VPN Free, Windscribe Free) offer safe free tiers funded by their paid subscribers.

Quality VPNs typically cost $10-15/month on monthly plans, $4-8/month on annual plans, or $2-4/month on multi-year plans. Be wary of "lifetime" deals-sustainable VPN services require ongoing revenue. The sweet spot is usually an annual plan from a reputable provider.

A no-logs VPN doesn't store any data that could identify you or your online activity. This includes connection timestamps, IP addresses, browsing history, DNS queries, and bandwidth usage. The best no-logs VPNs have been independently audited by security firms or have proven their claims when subpoenaed by authorities.

Yes, but less than logging policy. VPNs in 14-Eyes countries may face legal pressure to assist surveillance. However, a true no-logs provider can't hand over data they don't have, regardless of jurisdiction. Jurisdiction provides an extra layer of protection-ideally choose a provider outside intelligence-sharing alliances with strong privacy laws.

This varies by provider. Most VPNs allow 5-10 simultaneous connections, which is enough for an individual with multiple devices. Some providers (like Surfshark) offer unlimited connections. You can also install a VPN on your router to protect all devices on your network with a single connection.

Router-level VPN protects all devices on your network automatically, including smart TVs, gaming consoles, and IoT devices that can't run VPN apps. The downsides are: reduced flexibility (all traffic goes through VPN), potentially slower speeds (routers have less processing power), and more complex setup. It's best used alongside device apps.

While core security features are similar among top VPNs, they differ in: server network size and locations, speed and performance, streaming service compatibility, extra features (multi-hop, obfuscation), app quality and ease of use, customer support, and price. Choose based on your specific priorities-privacy-focused users might prefer Mullvad, streamers might prefer ExpressVPN.

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